The 2023 Urban Arrow Family is the most advanced two-wheeled cargo bike on the market and represents a revolution in materials and technology when compared to other classic Dutch 'bakfiets' bikes.
The frame is made of rust-proof, lightweight aluminum that is large in diameter to increase stiffness across the long wheelbase (on other brands you can really feel the frame flex as you corner). And, instead of using wood or plastics to provide impact resistance, the Urban Arrow cleverly uses lightweight EPS foam, the same impact resistant material found in approved bicycle helmets (it has nice armrests inside too!).
The Urban Arrow Bosch Cargo Line model is for those who carry a ton of cargo or have a ton of hills (or both!). With a massive 85nm torque band, the Cargo Line accelerates up the biggest hills and the larger 500W battery kicks up the mileage to 100km on a single charge. To control this power, the Cargo Line model comes with powerful hydraulic disc brakes that offer unparalleled modulation and stopping power. The Gates belt drive adopts motorcycle technology to give you 30,000km of riding before needing replacement - over three times longer than any chain - and never needs lubricant, which means clean clothing for you. Other upgrades for 2023 include a newly-designed steering rod, fenders, and seatpost alongside upgraded rims and tires. Lastly (as the cherry on top) the newly-added Bosch Kiox glass display supplies fitness information including cadence and calories, connects to a heart rate monitor, and allows for responsive navigation through fitness and mapping apps.
With the option for an extra bench or a baby seat the Urban Arrow can grow with your family. Best of all, when the kids are grown up you can replace the entire front end of the bike with the Shorty front-end, making it a great commuter bike with trunk space to boot!
Want to learn more? Read our Urban Arrow Family review!
Questions? Book a consultation with one of our Cargo Bike experts
- Special Order: Please allow 2 weeks for delivery plus shipping
- Modern Bakfiets two wheeled cargo bike with Bosch E-Assist
- Low center of gravity gives a stable, controlled and comfortable ride
- Bosch Performance Cargo Line 350w Mid-Drive with 85nm of torque will get you up any hill no matter how much weight you are carrying
- Bosch 500W 36v Lithium-Ion Battery will take you up to 100km on a single charge
- Enviolo Heavy Duty stepless internal gear hub has a massive 330% gear range
- Magura / Tektro hydraulic disc brakes with massive 180/203mm rotors
- Room for two little ones with dual three-point harnesses (four if you insert the optional extra bench)
- Gates belt drive lasts 3x longer than a chain with no maintenance needed
- New and improved Urban Arrow frame
- Lightweight and highly impact-resistant EPS foam cargo box
- Integrated LED lighting system
- Optional Rain Tent for four season comforts
- Designed for perpetual outdoor storage
- Maximum Capacity: 250kg (Box=125kg, Rider=125kg)
|URBAN ARROW - FAMILY
|Aluminum Alloy - Powder-coated
|Expanded Polypropylene (EPP) foam
|Bosch Performance Cargo Line 350W w/85nm torque
|Long running Bosch 500W
|Eco, Tour, Sport, Turbo
|MAX ASSISTED SPEED
0-80% - 2 Hours
0-100% - 4 Hours
|110mm 31.8mm adjustable
|Ergotec Moon Cruiser 31.8mm
Selle Royal Rio Plus
|Magura / Tektro Hydraulic 180mm front, 203mm rear
|Magura / Tektro
|Enviolo Twist Display Pro
|Enviolo Heavy Duty - 330%
|Stainless steel, 36H, 13G
|Ryde Andra 29 - 26", Ryde Andra 40 - 20"
|Schwalbe Super Moto
|Gates 22T for Enviolo
|Integrated spring loaded
|SKS PET 65R
|ABUS Cafe Lock
|Lezyne Power E115 & Spanninga Plateo XE
|Integrated Mouse Holes on either side
|2 x Three Point Harnesses
|255 x 65 x 110 cm
|+/- 90cm x 61cm x 86cm
|51 kg / 112 lbs
|URBAN ARROW - FAMILY
W hy an e-assist cargo bike?
Several reasons! First, you might carry a lot of weight up in the box, or second, you commute longer distances or have to deal with hills. When buying a cargo bike we recommend not always thinking about the short-distance errands that constitute most urban life, but also its use for all-day weekend adventures.
Why a mid-drive versus a front or rear drive?
Great question! The e-assist market started with front wheel drives about a decade ago. They weren’t great. On a wet day as you slowed down into a corner the computer might sense (wrongly) that you need a boost and suddenly you’re slipping off the bike while executing a turn. The rear-drive is much better, but is dominated by many unknown players (except Bionx, which is terrific). But, the big problem with rear-drives is that you are forced to use a derailleur system whereas a mid-drive allows for a low maintenance internal gear hub.
How does this compare to other two-wheeled cargo bikes?
The Urban Arrow is the most evolved two-wheeled cargo bike on wheels and represents an intelligent re-think when it comes to materials. The frame is aluminum, which is 30% lighter than steel (and noticeable stiffer). Instead of using a heavy wood box, Urban Arrow uses an EPS foam box – the same high-impact stuff a certified bicycle helmet is made of. The Bosch system is quieter and more powerful than Shimano systems, and while it doesn’t have the same torque as Yamaha, the bikes lighter weight offsets this concern. Finally, the Urban Arrow is modular. Kids all grown up? You can convert it the Shorty model. Starting a business? You can convert it to the flatbed pickup model.
What is this “Enviolo” system?
Enviolo is an American company that makes a super wide-range internal gear hub that is ‘infinitely variable,’ meaning you can roll the shifter forwards and backwards and there are no ‘clicks’ for gears. That means you can find the perfect gear for any terrain by twisting the shifter to exactly where you want it. It’s low maintenance and it’s really quite awesome.
Can I use this bike for a business?
Absolutely! The Urban Arrow is great for business, whether in the Family mode (the EPS foam is great for cold drinks) or the Flatbed cargo mode. An e-assist is especially great if time is money. Email email@example.com if you’re interested in discussing a business solution.
Can I store it outside?
You bet! All Urban Arrow bikes are built for perpetual outdoor storage. The aluminum frames are non-ferrous and therefore can’t rust. Moreover, they are coated with a super-tough and chip-resistant powder-coat. The gears are sealed in the rear hub and the powerful disc brakes use hydraulic fluid that won’t freeze (like many cables do) in the winter. If that sounds like you, Urban Arrow is pretty perfect.
What is the maintenance like?
Very low! Because the Urban Arrow uses internal gears and low maintenance disc brakes the intervals between tune-ups are few and far between. We recommend oil on the chain and air in the tires every three weeks.
Can I put a car seat inside?
You sure can. We recommend the Maxi Cosi brand since Urban Arrow makes a very clever adaptor that bolts to the bottom of the box (which features suspension to reduce strain).
Urban Arrow also makes a clever adapter to fit a YEPP Mini childseat once the kid is 8 months and up.
Can I add more seats?
You sure can! Urban Arrow makes an extra bench that installs easily, bringing the kid count from two to four!
Does the battery lock to the bike?
Yep. That’s one expensive chunk of Lithium Ion. It locks on to the rack and only you can remove it with the key provided.
How long does it take to charge the battery?
It takes five hours to charge the battery from flat to full, and there is no problem if you only charge the battery a little bit, halfway, or whatever. You’ll get over 1000 complete charges with the battery which is typically 5+ years of use before a replacement is required.
Is the unit serviceable?
You bet it is. For years the e-assist market was dominated by small fly-by-night companies with good ideas and no balance sheet. The consumer took all the risk and were often left with technical assistance phone numbers that no longer worked. Today’s systems are made by huge players like Bosch, Yamaha, and Shimano – and they are sophisticated, which means they are updateable, diagnosable, and if something does break, fundamentally repairable.
What’s the rear wheel lock good for?
The rear-wheel lock is a clever design built for short in-and-out errands where finding a locking-pole may take longer than the errand. The rear-wheel lock lets you momentarily lock the bike to itself. It’s great if you need to quickly dash in and out to grab a coffee or at the park having a picnic.
This is expensive! Will it get stolen?
Estimates are that over 90% of bicycle theft is tied to cash-for-drugs and this (unfortunately) makes every bike a target. Make sure you buy a good U-lock or a chain and your bike will be safe. You can read more about bike theft here.
What’s the warranty?
Five year warranty for manufacturer defects on frame and fork, Two-year on Bosch e-assist, Two-year on partsDoes not include wear and tear