A Standard

The award-winning Urban Arrow Family represents a revolution in materials and technology when compared to other classic Dutch 'bakfiets'(front bucket bikes). The frame is made of rust-proof, lightweight aluminum that is large in diameter to increase stiffness across the long wheelbase. Every Urban Arrow is designed and manufactured to last many years and cover thousands of kilometers each year. With over 100 000 Urban Arrow cargo bikes in use around the world their commitment to producing high quality and durable bikes is evident.

Safe

The Urban Arrow cleverly uses lightweight EPS foam(the same impact resistant material found in bicycle helmets) for the cargo box resulting in a distinctive, lightweight and super safe cargo area. Inside the box you find sturdy seats and 3 point harnesses. The bikes' low centre of gravity and comfortable upright riding position result in a stable but maneuverable bike that offers the rider a great view of the street.

Spacious

Have you got a big family or do you like to carry large loads of cargo? Good news! The Urban Arrow Family offers the biggest box. Add a car seat mount and carry a kid in a car seat and 2 kids on the bench. Install the optional extra bench and carry 3 kids in the box. With the optional rear rack you can carry panniers or even add a child seat to carry 4 kids on your Urban Arrow.

Cargo Line

The Urban Arrow Family Cargo Line Smart System model is perfect for heavy loads or hilly terrain (or both!). With 85Nm of torque, it powers up steep inclines, and the 545Wh battery lasts up to 100km per charge. Hydraulic disc brakes ensure strong, reliable stopping power in all weather. The Gates belt drive, borrowed from motorcycle tech, lasts three times longer than a chain (about 30,000km) and requires no lubrication—so no greasy clothes. Now with Bosch's updated Smart System for better connectivity and security. Secure your bike even further with the optional Bosch Connect Module to enable GPS tracking

• Want to learn more?Book a consultation with one of our Cargo Bike experts
• Bosch Cargo Line Mid-Drive Motor with 85nm of torque will get you up any hill no matter how much weight you are carrying
• Bosch 545Wh 36v Lithium-Ion Battery will take you up to 100km on a single charge
• Enviolo Heavy Duty stepless internal gear hub has a massive 330% gear range
• Magura hydraulic disc brakes with massive 203mm rotors
• Room for two little ones with dual three-point harnesses (four if you insert the optional extra bench and mount a baby seat on a rear rack)
• Lightweight and highly impact-resistant EPS foam cargo box
• Optional Rain Tent for four season comfort
• Maximum Capacity: 250kg (Box=125kg, Rider=125kg)

What is this “Enviolo” system?

Enviolo is a company that makes a super wide-range internal gear hub that is 'infinitely variable,' meaning you can roll the shifter forwards and backwards and there are no 'clicks' for gears. That means you can find the perfect gear for any terrain by twisting the shifter to exactly where you want it. It's a low maintenance and sealed system, awesome.

What is the maintenance like?

Very low! Because the Urban Arrow uses internal gears and low maintenance disc brakes the intervals between tune-ups are increased. We recommend air in the tires every three weeks.

Can I put a car seat inside?

You sure can. Urban Arrow makes a great Maxi Cosi adaptor that bolts to the bottom of the box (which features suspension to reduce strain) and is compatible with many car seats.

Can I add more seats?

You sure can! Urban Arrow makes an extra bench that installs easily, bringing the kid count from two to three!

How long does it take to charge the battery?

It takes up to five hours to charge the battery from flat to full, and there is no problem if you only charge the battery a little bit, halfway, or whatever. Bosch themselves suggest you should get 1500 complete charge cycles with the battery, which is typically 5+ years of use before a replacement is required.

Why Bosch for the motor/battery system?

Bosch has been supplying the automotive industry for over 100 years and when they entered the e-bike market in the early 2000s they did so with a commitment to carrying over their extensive experience and focus on high standards of quality and reliability. As evidence of this Bosch was the first e-bike brand to ensure all of its motors, batteries and chargers meet UL 2849, an international e-bike safety standard.

Bosch also draws on its automotive experience to create and maintain a massive network of highly trained dealers and service centres. This means you won't struggle to find service for your bike whether that's with us or in another city around the world.

Due to the high quality of the motor/battery systems and the massive network of service centres, investing in a Bosch system will save you time and money on maintenance and repairs over the life of the bike. Bosch also offers a spare parts guarantee, meaning they are committed to producing replacement parts, even for their discontinued systems, which means a longer life for your bike!

What's the warranty?

Five year warranty for manufacturer defects on frame and fork, Two-year on Bosch e-assist, Two-year on parts. Does not include wear and tear.