Join our Team

Our goal every day is to get people riding bikes, ideally in a friendly, fun, and judgement-free environment. We welcome those who don’t necessarily consider themselves “cyclists” and encourage them to find the bike or gear that best suits their needs. A friendly face can make all the difference to someone who’s nervous about entering a bike shop.

Your Responsibilities
As a member of our sales staff, you’ll be the first point of contact for our customers. You’ll provide friendly service and help them find what they’re looking for, whether that’s a new bike, a specific part or accessory, or general shop information. Some of your daily duties will include:

• Maintaining the sales floor (stocking, merchandising, and cleaning)
• Processing purchases, returns, and exchanges
• Supporting the mechanics with repair pick-ups and drop-offs
• Handling online order pickups
• Installing basic bike accessories (bells, lights, etc.)
• Answering phones, returning voicemails, and assisting with store email
• Opening and closing procedures

Your Requirements
Our ideal salesperson enjoys cycling (or at least an active lifestyle). You must be able to thrive in a busy retail environment and juggle a few tasks at once. Some personal character traits we value include:

• Ability to identify and resolve issues quickly
• Excellent listening and communication skills
• Reliability and punctuality
• Tidiness and organization
• A sense of humour!

While we do require someone with retail/sales experience, if you haven’t sold bikes before, that’s okay! We’ll provide the knowledge you need to help people find their first bike—or their fifth. If this sounds like you, please apply!

We may seem like a quiet little shop in the Annex, but our online store makes up nearly half our sales—and we ship a lot of those orders outside Toronto. For instance, our “Ride Out of the Box” service requires packaging up complete bikes (including massive cargo bikes) and shipping them all over North America! Ambitious? Yeah, you could say that.

Your Responsibilities
Of course, you’ll be picking, packing, and shipping out orders, but you’ll also learn about our products, best shipping practices, and handling customs and duties. Full disclosure: this is a pretty action-packed gig. You'll be running between all four floors picking and packing, and you’ll need to be able to lift some heavy boxes from time to time (at least 50 pounds)—it can be a workout!

Your Requirements
We ask that you join us for a (paid) trial period of up to a week, so we can assess your skills, and your fit on the team. Shipping experience isn't necessary, but you must be able to work under pressure and be highly detail oriented: this position requires someone who dots their I's and crosses their T's, so to speak. If this sounds like you, please apply!

At Curbside our mission is to have a positive and inclusive workspace while providing excellent reliable service to our customers. We service a wide variety of bikes (Cargo, e-assit, Brompton to name a few), so all of our mechanics gain a variety of experience.  Seasonal mechanics report to the Lead Mechanic/Service Writer and are responsible for completing any assigned repairs in a timely and precise manner.   

Main duties

• Complete repairs on bikes as they are assigned to you by the Service Writer (repairs will be assigned based on skill level).
• Perform basic repairs, such as flat tires and gear/brake adjustments, install/swap most standard parts efficiently and accurately
• Build new bikes out of the box and install accessories as assigned
• Help keep the workshop clean and tidy, including stocking/organizing parts, moving bikes to/from storage areas, and general cleaning
• Update work orders in our POS software

Skills

• Experience as a bike mechanic and the ability to perform basic repairs is a must, but we do offer on-the-job training so you can level-up!
• Skilled at working with your hands and knowledge of bike tools
• Experience working on cargo bikes, Bromptons, and/or Shimano and Bosch e-assist systems is an asset
• Excellent listening and communication skills
• Punctual and reliable
• The ability to keep a clean and organized work station
• Comfortable with both analog and digital systems

If this sounds like you please apply!