WARRANTY TUNE APPOINTMENT
COVID-19 UPDATE: Due to large volume of new bicycle sales for Spring 2021, we are concerned about our ability to repair our customers bikes this Spring. Book your tune-up now! Please note that due to a surge in repair volume and a global parts shortage, we may not have the part you need nor will we necessarily be able to turn your bike around in the same short lead times. Please bear with us, we're doing our best! If you need help, please email firstname.lastname@example.org or call 416-920-4933
When you buy a new bike from Curbside we provide a free warranty tune-up to ensure that your bike is working properly after 3-6 months out in the wild. We adjust and tune your bikes gears and brakes, straighten your wheels, and perform all required yearly preventive maintenance, including adjustment and tuning of all ball-bearing assemblies, torque-adjustment of all bolts, lubrication of all external parts and either a light cleaning or optional full cleaning. Our Semi-Annual tune-up does NOT cover the labour cost for the installation of any wearing parts (parts that you are required to replace every year, i.e., brake pads, cables, etc).
- BOOK A REPAIR PICKUP WITH SENDIT COURIER
- Adjust and tune gears and brakes
- Straight, re-tension and balance wheels
- Preventative maintenance (adjustment of bearing assemblies, external lubrication, tightening)
- Light wipe down
- Does NOT include labour cost for annual re-installation of all wearing parts (brake pads, cables, drivetrain)
- All parts are extra and are assessed at appointment
- Only applicable within first six months of bicycle purchase
- Use Promo Code provided in email
FRIENDLY, SKILLED & PROFESSIONAL!
Our Mechanics are as special as Curbside : While most bike stores carry sporty bikes (mostly for for men), our mechanics are an inclusive bunch of specialists who fix an inclusive range of bikes! Whether your bike is old or new, a city bike, cargo bike, folding bike, or e-assist bike, and no matter what technologies - belt drives, hydraulics, dynamos, internal gears, drum brakes - we know how to keep your bike performing and you the rider safe!
Why do I need a tune-up?
All bikes need a yearly tune-up, if only to make sure things are safe! While all customers experience better performing brakes and shifting after a tune-up, the truth is that most time spent in a tune-up concerns preventative maintenance - making sure your bearing assemblies (crankset, steering, wheels) are properly tightened and adjusted, as well as checking the torque settings on each nut and bolt.
What are "wearing parts?
Most parts on your bicycle never need to be replaced, but the parts that experience a high level of friction should be replaced each year. You braking and shifting should always feel smooth and light, and if they aren't that's a sign that your cables are rusty or your cable housing worn. Likewise, brake pads should be replaced each year, and if you have an external drivetrain (a derailleur system, unlike an internal system) you should expect to replace this every year or two years (depending on how much you ride and when you ride i.e., winter cycling).
Whats the difference between an annual and semi-annual tune-up?
Good question! The semi-annual tune-up is for cyclists who ride year round and don't need to replace wearing parts twice a year. Our semi-annual tune-up does everything the annual tune-up does but does not cover the labour costs for any extra parts, full stop. If you think your bike might not need any extra parts then select the Semi-Annual Tune-up and we can assess the bike when you drop the bike off.
Why do you charge extra to clean my bike?
Unlike a car, a bike is an assembly of nooks and crannies and it takes a human, a cloth, and a lot of time to clean a bike to shiny condition. Our bike cleaning also includes drivetrain cleaning, so if your drivetrain is especially dirty after a winter cycling, please select bike cleaning!
Why can't you fix my bike while I wait?
We wish we could, but even with a sophisticated booking system we can't regulate the size of the jobs until the bike is in front of us. What we always promise is to call you the minute your bike is done, that way if it's done early you can get it early!
When is the best time to drop off my bike?
To keep our staff and customers as safe as possible during the COVID-19 outbreak, we've changed our hours around a bit. We're open from 2-7pm Tuesday to Friday, and from 12-5pm on Saturday. Monday to Friday we'll be here from 11-7 and can take repair drop-offs, but if you can come during the open hours listed above we really appreciate it! If you need to come before 2pm, please just give us a call ahead of time!
Can I still just bring my bike right through the store?
Right now to minimize contact we're asking everybody to bring repairs to our back door. It's in the back alley behind the shop that you can access from Howland Ave or Brunswick Ave. Just give a knock on our back door and our mechanic will be right with you! (Please note that cargo bikes will still come through the front door)Got any questions? Email us at email@example.com