When you buy a new bike from Curbside we provide a free warranty tune-up to ensure that your bike is working properly after 3-6 months out in the wild. We adjust and tune your bikes gears and brakes, straighten your wheels, and perform all required yearly preventive maintenance, including adjustment and tuning of all ball-bearing assemblies, torque-adjustment of all bolts, lubrication of all external parts and either a light cleaning or optional full cleaning. Our Semi-Annual tune-up does NOT cover the labour cost for the installation of any wearing parts (parts that you are required to replace every year, i.e., brake pads, cables, etc).
- Adjust and tune gears and brakes
- Straight, re-tension and balance wheels
- Preventative maintenance (adjustment of bearing assemblies, external lubrication, tightening)
- Light wipe down
- Does NOT include labour cost for annual re-installation of all wearing parts (brake pads, cables, drivetrain)
- All parts are extra and are assessed at appointment
- Only applicable within first six months of bicycle purchase
- Use Promo Code provided in email
FRIENDLY, SKILLED & PROFESSIONAL!
Our Mechanics are as special as Curbside : While most bike stores carry sporty bikes (mostly for for men), our mechanics are an inclusive bunch of specialists who fix an inclusive range of bikes! Whether your bike is old or new, a city bike, cargo bike, folding bike, or e-assist bike, and no matter what technologies - belt drives, hydraulics, dynamos, internal gears, drum brakes - we know how to keep your bike performing and you the rider safe!
Why do I need a tune-up?
All bikes need a yearly tune-up, if only to make sure things are safe! While all customers experience better performing brakes and shifting after a tune-up, the truth is that most time spent in a tune-up concerns preventative maintenance - making sure your bearing assemblies (crankset, steering, wheels) are properly tightened and adjusted, as well as checking the torque settings on each nut and bolt.
What are "wearing parts?
Most parts on your bicycle never need to be replaced, but the parts that experience a high level of friction should be replaced each year. You braking and shifting should always feel smooth and light, and if they aren't that's a sign that your cables are rusty or your cable housing worn. Likewise, brake pads should be replaced each year, and if you have an external drivetrain (a derailleur system, unlike an internal system) you should expect to replace this every year or two years (depending on how much you ride and when you ride i.e., winter cycling).
Whats the difference between an annual and semi-annual tune-up?
Good question! The semi-annual tune-up is for cyclists who ride year round and don't need to replace wearing parts twice a year. Our semi-annual tune-up does everything the annual tune-up does but does not cover the labour costs for any extra parts, full stop. If you think your bike might not need any extra parts then select the Semi-Annual Tune-up and we can assess the bike when you drop the bike off.
Why do you charge extra to clean my bike?
Unlike a car, a bike is an assembly of nooks and crannies and it takes a human, a cloth, and a lot of time to clean a bike to shiny condition. Our bike cleaning also includes drivetrain cleaning, so if your drivetrain is especially dirty after a winter cycling, please select bike cleaning!
Why can't you fix my bike while I wait?
We wish we could, but even with a sophisticated booking system we can't regulate the size of the jobs until the bike is in front of us. What we always promise is to call you the minute your bike is done, that way if it's done early you can get it early!
When is the best time to drop off my bike?
When you book a tune-up with us you will be dropping your bike off for an assessment first. While our tune-ups cover most assessable labour we do need to determine what wearing parts or non-wearing parts are required and whether any additional labour is required. The assessment generally takes 15-30 minutes and the best time to drop off your bike is between 11am to 4pm as this is a slower time of day. Dropping your bike off after 4pm can mean you might have to stand in a line-up. We kindly ask that you don't drop off your bike after 6pm.
Can I bring my bike in the day of the tune-up?
Yes. But only if you bring it in at 11am sharp, without exception.Got any questions? Email us at email@example.com