Shipping, Currency and Taxes
Our webstore is designed to automatically switch currency based on your country. If you’re in the US and seeing Canadian prices (which shouldn't happen!), you can manually switch the pricing in the upper right-hand corner of the website.
Curbside is based in Canada and that means we charge in Canadian dollars even if our website automatically shifts the currency to US dollars. Thus, if you're seeing US dollars as you shop, your total amount will switch at checkout back to Canadian dollars. So, don't be alarmed if the price appears to go up at checkout, it's only the conversion rate. Your card is charged in Canadian dollars, not US, and that means you're paying the price you saw in US dollars before checkout. That's a great deal if you're a US customer. Given that the US dollar has been hovering at 30 cents above the Canadian dollar and that we can't legally charge you Canadian or US State tax, shopping from Canada is an amazing deal.
To get a sense of how this compares take a look at the table below. As an average our prices are already much lower than our US competitors, and, if you're buying a bike, you get way more experienced up-front assembly - plus no Canadian or US State tax!
|CURBSIDE PRICE||COMPETITORS PRICE|
|As of Jan 5, 2017 (subject to change)||CDN||US||US||US Competitor|
|Babboe Big or City||$2,799.00||=||$2,110.49||compare to:||$2,499.00||My Amsterdam Bike|
|Simcoe 3sp Classic||$849.00||=||$640.15||compare to:||$749.00||Clever Cycles|
|Simcoe 7sp Classic||$999.00||=||$753.26||compare to:||$849.00||Clever Cycles|
|Simcoe 7sp Signature||$1,399.00||=||$1,056.00||compare to:||$1,200.00||Clever Cycles|
|Nihola Family||$3,999.00||=||$3,014.00||compare to:||$3,399.00||Practical Cycle|
|Butchers & Bicycles MK1||$5,500.00||=||$4,125.00||compare to:||$4,425.00||Splendid Cycle|
Please note that the exchange rate our website uses is from XE.com (the world’s most reliable exchange rate) and may differ slightly from day to day.
At Curbside we are the only company to ship bikes 100% fully built and tuned "Ride out of the Box™." Bikes are completely assembled, professionally tuned and packaged in a custom reinforced box. We ship by rail (plus local trucks) to reduce transfer points and to save the incredible amount of damage that occurs in the courier network.
While select bikes are available for shipping in their unassembled state, PLEASE BE AWARE THAT ALL BICYCLE WARRANTIES REQUIRE PROFESSIONAL ASSEMBLY AND TUNING. We cannot provide after-sales warranty support for bikes that are not professionally assembled.
All bicycles are shipped from our store in Toronto, Canada. For US customers, we charge your order an extra 5.5% for duties (it appears as "Federal Tax" in your checkout, unfortunately there's nothing we can do about the wording here) on all items, but you are not charged either US or Canadian tax, since neither are legally applicable. In other words, we charge 5.5% duty to all US orders, we pre-pay the duties to US customs (so you don't have to deal with them), and you don't pay a cent of tax. Not a bad deal, especially considering the strength of the US dollar!
For all Ride out of the Box™ deliveries please ensure that you are home to receive the box. Tailgate service (where they use the lift on the back of the truck) is not included in our RIDE OUT OF THE BOX™ service and will be added to your bill if you request this to your driver. Boxes do not exceed 150lbs and are easily lifted by two to three helpers.
All RIDE OUT OF THE BOX™ bicycles that are ordered online may 2-3 business days to assemble before shipping. From order to delivery, shipping from Toronto generally takes:
Parts and accessories are shipped by UPS in the USA and Purolator Courier or Canada Post within Canada. Orders may take 1-2 business days to process. A tracking number will be provided by email. For US customers, we charge your order an extra 5.5% for duties (it appears as "Federal Tax" in your checkout, unfortunately there's nothing we can do about the wording here) on all items, but you are not charged either US or Canadian tax, since neither are legally applicable. In other words, we charge 5.5% duty to all US orders, we pre-pay the duties to US customs (so you don't have to deal with them), and you don't pay a cent of tax. Not a bad deal, especially considering the strength of the US dollar!
All items shipped within Ontario are subject to HST. All items shipped within Canada are not subject to Provincial PST but are subject to Provincial HST or GST as applies. We cannot legally charge Canadian Taxes or any USA Taxes on any USA order (but we do charge 5.5% duties on all orders), so lucky you - get shopping!